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Performance built to handle any terrain and riding styles.

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Please be prepared to provide details about your possible issue, including your bike model. The more information you can provide, the quicker our team can provide a solution. You can also schedule a virtual demo of any bike in our Ringgold, GA, showroom.

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    Hours
    • MON - FRI9AM-6PM

    • SATURDAY10AM-4PM

    • SUNDAYCLOSED

    Frequently Asked Questions

    We've compiled a list of frequently asked questions buyers have had.

    Unfortunately, we do not currently offer worldwide delivery. Our shipping services are limited to the United States. We apologize for any inconvenience this may cause. If you are outside our shipping areas, we recommend exploring alternative retailers that may offer international shipping.”

    Please note that E-Bike USA does not accept returns on e-bike purchases. We encourage all customers to carefully consider their selection, review product specifications thoroughly, and ask any questions they may have prior to completing their purchase. Our knowledgeable team is always available to provide detailed information, answer questions, and help you find the perfect e-bike to meet your needs. We believe this policy allows us to offer the best possible pricing and ensure the quality of our products.

      • Environmental friendliness: E-bikes produce significantly fewer emissions than traditional gasoline-powered vehicles, making them a more sustainable transportation option.
      • Health benefits: Riding an e-bike can help improve cardiovascular health, lower stress levels, and increase physical activity.
      • Convenience: E-bikes are easy to maneuver and can be parked almost anywhere, making them a convenient way to get around.
      • Cost-effective: E-bikes are generally more affordable to operate than cars or motorcycles, with lower fuel costs and maintenance expenses.
    • Accessibility: E-bikes can be a great option for people with disabilities or limited mobility, as they can assist with pedaling and make cycling more accessible.

    Your e-bike will arrive ready for straightforward assembly using just a few common tools (like screwdrivers and wrenches).

    Live near Ringgold, GA? Take advantage of our local service! If your bike was delivered to your home in the area, we are happy to assemble it for you right here at our location.

    Contact us today via phone or email to schedule your assembly service.

    Yes, our e-bikes come with a warranty. Please contact support for more info on our warranty. support@e-bikeusa.com

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