Privacy Policy

Your Privacy Matters

E-Bike USA, LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you make purchases on our website.

Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, email address, phone number, shipping address, billing address.
• Payment Information: Credit card or debit card information (processed securely by our payment processor).
• Device Information: IP address, browser type, device type, operating system.
• Purchase History: Information about your purchases, including product details and order history.
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How We Use Your Information

We use your personal information for the following purposes:

• Processing Orders: Fulfill your orders, process payments, and ship products.
• Customer Service: Respond to your inquiries, provide support, and resolve issues.
• Marketing and Promotions: Send you promotional emails, newsletters, and other marketing communications (with your consent).
• Improving Our Services: Analyze your usage data to enhance our website and services.
• Compliance with Laws: Adhere to legal obligations and regulatory requirements.
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Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:  

• Payment Processors: To process your payments securely.  
• Shipping Carriers: To deliver your orders.
• Marketing and Analytics Tools: To analyze website traffic and customer behavior. 

We do not sell or rent your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.  

Your Rights

You have the right to:  

• Access Your Information: Request access to your personal information.
• Correct Your Information: Request correction of any inaccurate or incomplete information.
• Erase Your Information: Request deletion of your personal information.
• Object to Processing: Object to the processing of your personal information.
• Restrict Processing: Request restriction of the processing of your personal information.
• Data Portability: Request transfer of your personal information to another data controller.
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Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:  

E-BikeUSA LLC
1803 Abutment Road
Dalton, GA 30721
[email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or emailing you.  

Please review this Privacy Policy periodically to stay informed